Monday, February 6, 2023
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Apple to ban repair of ‘missing’ iPhones

The corresponding document fell into the hands of MacRumors journalists – it says that the company intends to refuse maintenance of devices with a “dubious past”, even if they are not blocked by the previous owner.


According to an internal memo to Apple employees, Apple stores and authorized service centers will soon be instructed to check gadgets with a registry of missing devices accepted for repair. If the technician sees a message indicating that the device is in stolen or lost status, they will be prompted to refuse to work.

According to the source, unlike blocking using the Find My iPhone function, the new policy involves checking by serial number. This method will allow you to determine that the device is listed as “hijacked”, even if the owner did not use the proprietary search service for the lost smartphone. The GSMA registry is a global database available in a number of countries.

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The date of the official implementation of the new Apple gadget repair policy is still unknown – it is expected that authorized service centers will receive a corresponding notification in the near future.


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