WhatsApp: One of the popular messaging platforms WhatsApp has been used more for video calling, shopping over the years. Also, WhatsApp chatbot has also become an important communication tool. There are many government documents which can be downloaded on WhatsApp. My Gov is a chatbot-based service on WhatsApp, which uses DigiLocker to give users access to various important documents. This includes driving license, PAN card and many more. WhatsApp users can download them on WhatsApp by following some steps. For this, these documents need to be saved in user’s DigiLocker. Here is a one time process to verify your DigiLocker account details and verify your WhatsApp number with your Aadhaar card. After this users can download their documents by entering the security code.
Marksheets: CBSE Marksheets and Pass Certificates can be downloaded on WhatsApp. After setting up DigiLocker access on WhatsApp, you can download both marksheet and pass certificate from the app itself. Save the number 9013151515 to access the My Gov chat window on WhatsApp. Send ‘Hi’ or ‘DigiLocker’ or ‘Namaste’ to the number on the MyGov chat window. Here you will get a welcome message and you will have to submit your DigiLocker account details. After that, you have to provide your Aadhaar card number and enter the OTP sent to your linked phone number. After submitting the OTP you will be able to download your marksheet and pass certificate from WhatsApp.
PAN Card: As mentioned, every time you exit and re-enter the My Gov chat window, the window will appear as new and users will have to send ‘Hi’ to access the main menu. Users can search their PAN card and other documents in the main menu. Also, in main menu, one can download pan card.
CBSE 12th Marksheet: Once you exit the My Gov chat window, you need to send ‘Hi’ again to access the main menu of the linked DigiLocker account. CBSE students can download their 12th marksheet from DigiLocker account access on WhatsApp.
Driving Licence: It goes without saying how important Driving License is in the country. Just like PAN card, users can access their driving license directly on their mobile. Send ‘Hi’ in the My Gov chat window and you will receive a welcome message. Click on the main menu option in Welcome Message and here you will be able to access Driving License. This feature can come in handy especially when you are driving / riding without a hard copy of your driving license.
Vehicle Registration Certificate
Vehicle Registration Certificate (RC): Vehicle Registration Certificate or RC is another important document. Don’t worry if you don’t carry a hard copy of your RC with you. You will get that copy directly on your WhatsApp. For this you need to take help of My Gov Chat. Access the My Gov chat window. Send ‘Hi’ to enter the main menu where you will find the RC. This will work only if your DigiLocker account is linked to your WhatsApp number.
Insurance Policy Document
Insurance Policy Document: DigiLocker through WhatsApp allows users to access insurance policy documents for life, auto, medical and other types of insurance policies. Open your WhatsApp and select My Gov Chat from the list. Type ‘Hi’ here and you will get two options including Welcome Messages from the chatbot (if your DigiLocker account is linked to WhatsApp). Click on the option called Main Menu and here you will find the insurance policy documents for your various types of policies.