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WhatsApp takes strict action against Indian users, more than 20 lakh accounts banned

WhatsApp has released its monthly compliance report for December 2021. According to the report, Meta’s instant messaging platform has once again banned the accounts of millions of Indian users. According to WhatsApp, 2 million or more than 20 lakh accounts have been banned in the month of December. While 528 Grievance reports have been received. According to the compliance report , accounts of 20 lakh 79 thousand Indian users have been banned in December. 

Let us tell you that the account of any Indian user is identified by the ISD code +91 next to their phone number. Instant messaging company WhatsApp says that more than 95 percent of accounts have been banned due to bulk or spam messaging. Automated bulk messaging has been misused to send messages through these accounts. 

528 Grievance Reports Registered

According to the latest report, 528 Grievances have been registered in December, out of which 149 Grievances have been registered with Account Support. Whereas 303 Grievance Reports have come in the Ban Appeal Section. At the same time, 29 Grievance reports have come in other categories, 34 in Grievance Product Support and 13 in Grievance Safety Support. In November 2021, 1.75 million (about 17 lakh) accounts were banned by WhatsApp. At the same time, 602 Grievance Reports were registered. 

According to the instant messaging app, action was taken against 24 accounts in the Ban Appeals category, of which 23 accounts were subjected to a report filed in the Ban Appeals section, while, action was taken against 1 account based on the appeals filed in the Other Support Section. Gone.

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Since the new IT Rules 2021 , which came in May last year, WhatsApp releases compliance reports every month. According to the new rule, any digital platform with more than 5 million users has to publish a compliance report every month. In this report, information about the Grievance Report received and the action taken accounts has to be shared. The new rule brought by the government works to establish transparency between the digital platform and the users.


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