Reliance Jio’s telecom service has been affected in the country’s financial capital Mumbai on Saturday. Due to this many users complained of not getting calls. However, according to the agency’s report, telecom services were restored after 8 pm. Due to the problem faced by the people, the company has also announced a two-day unlimited calling plan.
“While our team resolved this network issue within a few hours, we understand that this was not a good experience for you and we sincerely apologize for the same,” the message read. A company official said that a phased resumption of services has started. During this, customers were requested to ‘restart’ their phones. Due to this technical glitch, many Jio users had to resort to alternatives like WhatsApp’s ‘calling’ feature to talk to each other.