RBI Guidelines for Bank Locker: Nowadays everyone likes to keep their precious jewelry and important papers in the bank’s locker. If you are also thinking of taking a locker in the bank or you already have a locker, then this news is of your use. The Central Reserve Bank of India has made major changes in the locker rules. The Reserve Bank has made many major changes in favor of customers, which have been implemented from January 1, 2022. So let’s know about the new locker rules-
Bank will have to pay fine for theft of goods
In the recent past, there have been many incidents of theft of goods from the locker. In such a situation, the Reserve Bank has made new rules to protect customers from such losses. According to the new rules, if there is an incident of theft from a customer’s locker, then in such a situation the bank will have to pay a fine for the stolen goods. This penalty will be up to 100 times of the locker rent paid by the customer. Along with this, in case of theft, banks will not be able to shirk their responsibility.
Message will be given to customers through email
RBI has also issued an order that whenever the customers open the bank locker, a message will come on their registered mobile number and email ID. Through this, it will help in curbing the incidents of forgery.
It is mandatory to install CCTV in the locker room
According to the new locker rule of RBI, banks will have to compulsorily install CCTV cameras in their locker rooms. Along with this, it has been made mandatory for the bank to keep a backup of 180 days data of the locker room. Doing this will help in police investigation in case of any kind of fraud incident.
Locker information to be made public
Along with this, the central bank has ordered the banks that they will now give complete information related to the locker to the customers. Banks will have to make public the information about the empty lockers lying with them. Information about the locker empty or waiting will have to be written outside the bank.