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HomeDigit NewsNetflix users demand to restore the service in Russia through the court

Netflix users demand to restore the service in Russia through the court

Elon Musk called most of the Netflix content unwatchable due to the wok virus

According to Vedomosti, Netflix users decided to try to restore the service in Russia through the courts: they filed a class action lawsuit demanding the return of access to the subscription and content.

The defendant is Entertainment Online Service LLC, the operator of Netflix in Russia. Interestingly, the plaintiffs also demand moral compensation, without specifying its size.

As Yulia Aleinik, head of the group of lawyers at the Destra Legal service, explains, the main reason for the claims put forward is the unilateral suspension of the subscription by the service, which violates the user agreement and Russian law. Any changes must be notified at least 30 days before they take effect, which Netflix did not.

Netflix users demand to restore the service in Russia through the court

The Netflix user agreement, as follows from the public offer of the service, is based on the principle of auto-renewing a subscription until the user himself refuses it. Thus, only the user of the service has the right to unilaterally unsubscribe, not Netflix. This is generally consistent with the provisions of Russian legislation. According to paragraph 2 of Art. 310 of the Civil Code of the Russian Federation, the right to unilaterally refuse to execute the contract is granted only to the consumer.


Julia Aleinik

20 users signed up for the class action lawsuit, and those who wish are invited to join.

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