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ixigo Launches ‘Travel Guarantee’ Feature to Enhance Train Travel Experience Get Up to 3X Refund on Waitlisted Train Tickets

ixigo, a popular ticket booking platform, has introduced a new feature called ‘Travel Guarantee’ aimed at offering greater peace of mind for train travelers. Available on the ixigo Trains app, this feature specifically targets passengers with waitlisted tickets, providing a robust solution to the common anxiety of uncertain travel plans.

What is the ‘Travel Guarantee’ Feature?

The ‘Travel Guarantee’ feature ensures that passengers booking train tickets through ixigo Trains can receive a financial safety net if their ticket remains waitlisted after chart preparation. By paying a small nominal fee, travelers gain added flexibility, especially during busy travel periods when securing a seat can be challenging.

How Does It Work?

Travelers can opt for the ‘Travel Guarantee’ when booking tickets for selected trains and classes via the ixigo Trains app. If a ticket is still waitlisted by the time the chart is prepared, the following benefits are provided:

  1. 1X Refund: The original ticket fare will be credited back to the passenger’s payment method.
  2. 2X Refund: An additional refund of 2X the ticket fare will be issued as a Travel Guarantee Coupon, which can be used for bookings on flights, trains, or buses through ixigo.

This means passengers can receive up to three times the value of their original ticket fare, offering enhanced flexibility and peace of mind.

Benefits of Travel Guarantee

With Travel Guarantee, ixigo aims to eliminate the uncertainty that comes with waitlisted train tickets, especially during peak travel seasons. The feature provides a financial cushion for passengers, allowing them to rebook their travel using alternate transportation modes without the stress of last-minute price surges.

Dinesh Kumar Kotha, CEO of ixigo Trains, commented on the new feature:
“At ixigo, we are dedicated to creating innovative solutions that make travel smoother and more stress-free for our users. Waitlisted tickets can cause anxiety, especially during peak seasons when finding a confirmed seat can be tough. Our ‘Travel Guarantee’ feature acts as a safety net, offering up to 3X refund on unconfirmed tickets. This initiative not only provides significant financial value but also empowers travelers to easily rebook their journey through alternative options without worrying about inflated last-minute fares. We aim to make train travel more reliable, convenient, and hassle-free for all.”

Why Choose ixigo’s Travel Guarantee?

  • Peace of Mind: Travelers no longer need to worry about last-minute travel disruptions or price hikes.
  • Flexible Rebooking: The Travel Guarantee coupon can be redeemed across multiple transport modes including flights, trains, and buses.
  • Simple and Affordable: The nominal charge for the feature ensures that more people can benefit without breaking the bank.

Conclusion

With the introduction of the ‘Travel Guarantee’ feature, ixigo enhances the train travel experience, offering passengers increased convenience and security. Whether you’re traveling for business, leisure, or during peak seasons, the Travel Guarantee ensures that your travel plans remain on track, even in the face of uncertainties.

For more information on the Travel Guarantee and how to use it, visit the ixigo Trains app today.