Railway Passenger Complaint Number : Indian Railways takes care of small things to give better facilities to its passengers. Railways has started helping passengers with its Twitter account. With the initiative of Digital India, you can order everything from train tickets to food inside the train from your home. The talk of occupying train seats is not new in India. Such complaints have often come to the railways. What you have to do in such a case, see what rules have been made by the Railways for you.
seat is occupied
Many such cases have come to the fore in the Railways when someone else takes possession of your booked seat. In such a situation, the person sitting on the seat makes a fuss in vacating it. Otherwise, it advises to adjust several times. In such a situation, you can get your seat vacated by registering a complaint with the Railways.
Complain on Dail 139
Railway officials say that if someone illegally occupies the reserved seat or berth of any passenger, then first of all the matter should be reached to the TTE of that train. If you cannot register a complaint online, you can also register a complaint on the railway helpline number 139.
Complain on ‘Railway Madad’
Such cases have been coming in trains. Unauthorized Passengers are found sitting in the second class of the train and from the sleeper to the AC class. If this is the case with you too and no TTE is around you, then you can make a complaint on ‘Railway Madad’. To vacate the seat by complaining of an unauthorized passenger, you will have to go to the website of Railway Madad.
how to complain
- You first click on https://railmadad.indianrailways.gov.in.
- You have to enter the mobile number and click on Send OTP.
- Now enter the OTP received on your mobile.
- Enter the PNR number of your ticket booking.
- Now select your complaint by clicking on Type.
- Select the date of the event.
- Now write your complaint in detail.
- After that click on submit submit.