Case of fire in new Galaxy S25+, Samsung replied, user will get this much compensation
Samsung has accepted responsibility in case of Galaxy S25+ fire during charging.
A new update has now emerged in the case of a fire involving a flagship smartphone of Samsung. In this case which came to light in November 2025, Galaxy S25+ caught fire while charging, causing damage to the house and requiring medical treatment by family members. After nearly two months of investigation, Samsung has accepted responsibility for the incident and offered compensation to affected users, although questions are being raised about its terms and amount.
The incident occurred while the two-month-old Samsung Galaxy S25+ was on a nighttime charge. The person Reddit Post It was told that the phone was being charged with an official Samsung charger and cable, when suddenly it caught fire. Regular photos of the device and charger were also shared. Initial investigation revealed that thermal runaway occurred in the device’s battery, meaning the temperature inside the battery rose rapidly and the lithium-ion cell failed. Due to this, flames rose in the phone and the carpet kept nearby was also damaged.
The family members present in the house at the time of the incident faced smoke, after which they had respiratory problems and had to seek medical help. Thermal runaway has also been confirmed in the investigation of the local fire department. It was only on the basis of the investigation report that the affected family’s negotiations with Samsung progressed.
Now Samsung’s Fire and Marine Insurance unit covers the cost of the device, home cleaning and repair expenses and medical bills in this case Offering Is. In addition, an offer has also been made by the company to give 500 dollars “as pain and suffering” to every person affected.
Its Confirmation The company has also done this from a tech website. In his statement, Samsung said, “We are committed to the quality and safety of millions of Samsung mobile devices in use around the world”. Although our analysis concluded that external force was the cause, there was not enough evidence to determine the factor responsible for this isolated incident. We are in touch with our customer to access the solution”
