To make a complaint, first go to https://sancharsaathi.gov.in/. On the homepage of the site, you will have to click on Citizen Centric Services.
After clicking on Citizen Centric Service, you will have to click on Report Suspected Fraud Communication option. On the next page you have to tap on Continue for Reporting option.
After this you will be asked some important questions like first of all you will be asked whether you have received the threat of SIM block in 2 hours through call, SMS or WhatsApp.
After this the details of the fraud caller will be asked. After filling the details, you will have to enter personal details and then you will be able to submit your complaint through OTP verification.
Financial Fraud: If money is deducted then complain here
If you received such a call and transferred money to the fraudsters or money was deducted from your account, then you will have to file a cyber crime report in this case.
Chakshu Suvidha does not handle financial fraud or cyber crime cases, which is why in this case you will have to file a report for suspicious calls on https://cybercrime.gov.in. Apart from this, you can also call the cyber crime helpline number 1930 and lodge a complaint.
Safety Tips: Keep these three things in mind
- If you get a call threatening to block your SIM within 2 hours and the other person asks for your personal information, then you should not share your personal details with any unknown person.
- Always keep in mind that the Department of Telecommunication or your telecom company will never make such calls to you. If you still get a call like this, then understand that it is a fake call.
- The third thing that you have to keep in mind is that you must file a complaint through Chakshu or National Cyber Crime Portal.