New Delhi: When you take your phone to a service center for repair, have you ever been asked to share your phone password? Most people hand it over without thinking twice. But should you really do that?
Technicians often ask for the password so they can check if the phone is functioning properly after the repair. For instance, if your screen is broken and being replaced, they may need to unlock the phone to ensure the new screen is working fine. However, before giving your password, make sure you’re dealing with a trusted and authorized service center.
Should You Share Your Phone Password?
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If it’s a work phone with no personal data and only call logs, it’s generally safe to provide your passcode.
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If it’s your personal phone, which contains private photos, videos, or sensitive content like family pictures, chats, financial apps, etc., avoid giving it to any local repair shop. Even with service centers, it’s best to minimize risk if possible.
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Data theft is a real threat, especially at unauthorized or roadside shops. Leaks of personal media or financial fraud can happen.
✅ What Should You Do Instead?
Before giving your phone for repair, put it into Repair Mode (also known as Maintenance Mode).
This special mode hides your personal data and restricts access to apps and features, allowing the technician to perform repairs without breaching your privacy.
🔧 How to Enable Repair Mode on Your Phone:
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Open the Settings app on your phone.
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Look for “System”, “Device Care”, or a similar section depending on your device.
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Search for “Repair Mode,” “Maintenance Mode,” or equivalent.
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On Samsung phones, it’s called “Maintenance Mode.”
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Follow the on-screen instructions to activate it.
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You may need to enter your phone’s PIN, password, or pattern.
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The phone may restart to activate the mode completely.
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To exit, follow the same steps and select “Exit” or “Turn Off.”