The National Commission for Child Rights (NCPCR) has accused edutech firm Byju’s of procuring phone numbers of children and their parents and pressurizing them to buy courses offered by the firm. The NCPCR has summoned the firm’s CEO, Byju Raveendran, to answer on December 23 for allegedly selling courses to students with false information.
NCPCR chief said, “We have come to know that Byju’s is procuring phone numbers of children and their parents and threatening them to buy courses. We will take action and report to the government if required.” ” a media Report On the basis of which NCPCR has taken steps. It was told that the sales team of the firm was using unfair means to get the parents to buy their courses. In this regard, the NCPCR said in a statement, “The Commission has received a media report stating that the sales team of the firm is using unfair means to lure parents for the purpose of purchasing their courses. It also said It has been reported that some people have claimed fraud and financial loss.”
in the statement Media Quoting the report, it has been told that Byju’s is pressurizing the customers to enter into loan agreements for the courses. Customers cannot get refund after paying for these courses. The commission says that the firm is getting many complaints from the parents but it is not doing anything about it.
Under the law, the NCPCR has all the powers of a civil court to try a case. These include subpoenaing a person, obtaining evidence on affidavit, requisitioning any public record from a court or office, and examining witnesses or documents. The commission has asked Raveendran to appear personally and give information in this matter. The commission says that if Ravindra refuses to appear without any valid reason, he may have to face the consequences.