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Business feature started on WhatsApp, know how to work, what is the method of use

New Delhi: WhatsApp is going to bring a new feature for users soon। This new feature will provide businesses (businesses) on WhatsApp the ability to search by category i.e. category। For example, users can search by name of one to search for travel ( travel) or in the banking sector। WhatsApp announced through its blog post that the new feature would protect users from finding phone numbers on the website or finding one in their contact list। The feature is currently available to users in Indonesia, Mexico, Colombia, United Kingdom and Brazil।

How to search businesses on WhatsApp

  • First open WhatsApp
  • Then tap on the chat icon, followed by tap on Business under “Discover।
  • Now choose your location sharing preference।
  • After this, if you want to use your location to find businesses in your area, then you tap CONTINUE।
  • However, you can choose the location manually through the map without turning on the location।
  • For the business you are looking for, type query in WhatsApp।


  • Now by tapping a filter chip at the top of this list you can make your search even more sophisticated (refine)। WhatsApp allows you to filter by category, distance, open status, or catalog to search businesses।
  • You can then also see the business (business) profile of a business for which you have to tap on it।
  • Now here you can chat with that business profile by tapping on the chat button।

WhatsApp also stated in its blog post that it is also expanding its ability to pay from chat to credit or debit card in Brazil। However this feature has recently been launched for WhatsApp users in India.

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