Artificial Intelligence (AI) has evolved from a buzzword to a core business strategy across multiple industries. As AI continues to gain momentum, it’s no longer just a trend but a crucial tool for improving efficiency, generating revenue, and creating new job roles. By 2025, AI is expected to deliver significant business value and further transform industries such as banking, healthcare, and retail. However, the full impact on jobs, privacy, and intellectual property remains uncertain.
AI’s Growing Influence Across Industries
AI is now a widespread reality, deeply integrated into business strategies across various sectors. As organizations look to enhance operational efficiency, engage customers better, and generate new revenue streams, the importance of AI continues to grow. According to Wipro CIO Anup Purohit, AI is moving beyond the early “honeymoon period” into a more mature phase. Businesses are now focused on leveraging AI at scale, moving from proof-of-concept projects to real-world solutions that address specific business challenges.
AI Adoption Beyond Tech Firms
AI adoption is not limited to tech companies alone. Traditional sectors like banking, finance, and healthcare are progressively adopting AI technologies to streamline operations and improve customer experiences. AI’s ability to automate tasks, analyze vast amounts of data, and provide personalized solutions is helping these sectors stay competitive in an increasingly digital world.
The Rise of Agentic AI: A New Era of Autonomous Intelligence
One of the most exciting advancements in AI is the emergence of agentic AI. By 2025, this next generation of AI is expected to move beyond simply responding to commands. Instead, agentic AI systems will become proactive, autonomous agents capable of performing tasks without human input. Arun Parameswaran, MD of Salesforce India, believes that agentic AI will revolutionize customer engagement, business efficiency, and decision-making. These AI agents will collaborate seamlessly, transforming productivity and problem-solving at an unprecedented scale.
AI and Cloud Computing: A Powerful Combination
As AI continues to evolve, cloud computing is also gaining traction. Major players like Amazon Web Services (AWS) and Microsoft Azure are expanding their presence in India to meet the growing demand for scalable IT solutions. The integration of AI with cloud services will enable businesses to scale AI models quickly, manage real-time data, and gain valuable insights to make smarter decisions. According to IDC, the Indian public cloud services market is expected to reach USD 24.2 billion by 2028, growing at a compound annual growth rate (CAGR) of 23.8% between 2023 and 2028.
AI’s Impact on Job Roles and Upskilling
The rise of AI is reshaping the job market, with an increasing demand for skilled professionals who can work with these technologies. Purohit points out that the rapid deployment of AI-led solutions will create a skills gap in the workforce. To bridge this gap, future professionals will need a combination of technical expertise and soft skills, such as emotional intelligence and adaptability. As AI transforms job roles, companies will require talent who can adapt to new workflows and integrate AI into business strategies.
Future Job Roles and Skills for 2025
The shift toward AI will require future professionals to develop new skills. TCS CTO Harrick Vin emphasizes the need for critical thinking, strategic goal setting, and creative problem-solving abilities. For example, software DevOps teams may shift focus from basic scripting to more advanced tasks, such as product requirements analysis and architectural design. Key skills in demand by 2025 will include learning how to learn, critical thinking, and techno-functional skills to solve complex business problems using AI technologies.
Conclusion
AI is no longer a trend but an integral part of business strategy across industries. As the technology continues to mature, its ability to drive business value will only increase. By 2025, AI will play a central role in transforming business operations, enhancing customer engagement, and creating new revenue streams. However, as AI’s impact on jobs and privacy continues to unfold, companies and professionals must adapt by upskilling and embracing the changes AI brings. The future of AI holds immense potential, and its integration with other technologies like cloud computing will only accelerate its growth.